Frequently Asked Questions

You can apply online by visiting the specific Loan Product detail page and filling out the instant online application form, or by contacting our team via the Contact Us page.

For most savings, current, and zero-balance accounts, you only need your Aadhaar Card and PAN Card. Business accounts require company registration details and active GST proofs.

Video KYC is a paperless digital verification process. Upon submitting your form, you will start a secure live video call with our representative, show your physical PAN card, and verify details online in real-time.

No. Sg Pay 4u offers completely free utility bill payments and mobile/DTH recharges with zero processing fees.

Gold loans are disbursed in 30-45 minutes. Personal loans are approved in 24-48 hours, while secured loans (Home/Property) may take 5 to 10 working days.

Absolutely. Sg Pay 4u uses high-grade SSL encryption and secure banking gateway integrations to protect your data and transactions.